You Trip Report

DATE	Language
2021-07-21	English

Prologue:

Welcome to this last segment of my trip to France. I've been wanting to try UA Premium Econ. product since early 2020 when I booked a SFO-LHR trip but unfortunately covid canceled those plans

Finally I will be able to experience this elusive cabin although not in its typical way since the service has been modified to meet covid regulations. That means no hot towels, printed menus or any other service features that distinguished it It's hard to assess this segment because I don't have a point of reference to compare it to before.

Anyways I will enjoy my trip for what it's worth and take advantage of flying this cabin.

My layover in FRA is barely 2 hrs so I did not purchase a pass to the LH FCL. As a *A Gold I had access to the Senator lounges and that was good enough for this trip.

My arrival from TLS was parked in a remote area so we had to take the bus to the terminal. We were deposited in the Schengen area which was the "A" gates.

Access to the lounge was quick and it was crowded inside. There were 2 agents outside the lounge verifying access and making sure that guests were vaccinated before entering.

A few self serve items were available. Not as extensive as pre-covid offerings but it's a step in the right direction.

Hot food was available and there was a choice of 2 items. You order these from the staff behind the counter. I had some sort of meatball in a tomato sauce and my bowl had only 1 meatball and served with a spoon. ??? Are we children here getting school lunches?

My flight was departing from the "Z" gates so I headed to the lounge there. I had to go through Passport Control which took a few minutes. There was a big line outside the lounge with only 1 agent checking docs.

There was a tracking form that agents advised pax to fill out but this was never collected. A waste of time.

The lounge was busy.

I ordered the chicken osso bucco and had it with some type of slaw salad followed by a lemongrass panna cotta dessert.

========== Lufthansa Senator Lounge Gate Z50 ==========

Staff Service: 7/10

Entertainment: /10

Business Center: /10

Food: 7/10

Lounge Design: /10

Spa and Bathroom: /10

Wifi: /10

Summary:

UA's PEY is a comfortable way to fly but unfortunately due to covid modifications the inflight service felt lacking and far from the standard norm.

The first meal was ok but UA should improve on the appetizer and dessert choices. Just a big salad offered as appetizer gives the impression of cost cutting. A choice between chicken or pasta is what is offered on a transcon domestic Polaris flight. An intl flight should get better choices.

I liked the availability of snacks after the meal. It's quite OK in my opinion.

The pre-arrival meal consisting of just a hot sandwich is disgraceful for PEY cabin. Serving the same meal as pax in Y is cheap.

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Prologue:

========== Lufthansa Senator Lounge Gate Z50 ==========

Summary:

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