Prologue:

I arrived from ARN at 5:30 am and made my way to the lounge before my flight to SIN.

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========== Qatar Airways Al Mourjan Business Lounge ==========



Staff Service: 9/10
Entertainment: 10/10
Business Center: 10/10
Food: 8/10
Lounge Design: 9/10
Spa and Bathroom: 9/10
Wifi: 10/10

Summary:

The lounge remains great, it's always a pleasure getting back.
I was disappointed to get such a bad service from the crew. I have no issue to praise when the service is outstanding which I did in the past. However, this time I would complain, even the purser was completely lost.

I won't send a formal complain to QR. But..

It was far from the best flight.... and the flight back was worse...

Thanks god in between I flew to Shanghai with SQ! Report to follow later.

Thanks for reading!
Thomas

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