Prologue:
Welcome to another series and this time I will be flying to MIA as my final destination. This trip will consist of different segments that are mostly on UA except for the MIA-LAX leg on AA.This trip was an award redemption from my TK Miles & Smiles account for 12,500 miles in a premium transcontinental flight within the US. It is one of the best deals for free award travel considering that I paid about $5 for taxes only.
The UA Club by F11 entrance.
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This club is a reminder of the pre-merger UA.
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Reception.
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The buffet was suspended so you had to ask for snacks from the staff behind the bar.
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Why is UA making pax line up for snacks here while at EWR people can grab them on their own. Besides at AA clubs you can also grab your own snacks.
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Snacks behind the bar.
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The empty buffet area. I did not stay long and decided to leave to the gate.
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========== United Club ==========
Staff Service: 7/10
Entertainment: /10
Business Center: /10
Food: 6/10
Lounge Design: /10
Spa and Bathroom: /10
Wifi: /10
Summary:
UA offers a OK product on its premium transcon flights although it is preferable to fly this route on a widebody instead of the 757.Service by the crew was attentive and very efficient. When a FA saw my empty glass he poured more from the can without even asking.
Meal was OK. I still find that having 2 choices for this market is very limited compared to AA which offers up to 4 main dishes and a proper appetizer. A salad is not an appetizer.
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