Prologue:

At first I did not plan to make a rapport. 2 reasons pushed me to change my mind:
- Showing you the great CX lounge in London
- BA service...

For a reminder I arrived at 7 am from AUH with Etihad connecting to Marseille on BA at 5 pm..

Summary:

I'm really delighted to finally see the new lounge in London, With more than 5 flights a day to HK, I think it was required.

CX is bringing home its lounge and it's a good move with the spirit home when you are abroad.

The pros :

- Design : It feels home and luxury. nicely built, it's one of the best design lounge in LHR along with Virgirn Atlantic Clubhouse. The view is a real value for those plane addict.
- Staff : Always here to help with a genuine smile.
- Catering : Breakfast is good and well executed. The Tuna salad for my dinner was great too.

The cons:
- Catering : Here I simply don't understand why I can't have my burger to be rare. The rating would have changed.
- Spa : With a lot of flights I was expecting the massage area like in HK.

I'm always happy when I connect to T3 since I can visit the CX lounge.

If you are flying from T3, I suggest you to visit the lounge for a real experience. it's a no brainer.

Feel free to see my video for the lounge :
https://www.youtube.com/watch?v=LO_fXMR0MLo&t=115s

Flight :

When a routine flight goes above and beyond.

I'm a firm believer that a flight attendant can influence the outcome of your flight.

Paul made my day.

Thanks again !

Thanks for reading !