Prologue:Welcome to this special report where I visit AA's recently opened Flagship Lounge in MIA and I fly the very familiar MIA-LAX transcon route in J.
The Flagship lounges are the equivalent of UA's Polaris counterparts. The MIA Flagship lounge is located within the Admirals Club by gate D30 through a separate entrance on the second floor.
Upon checking in with an agent at the entrance of the Admirals Club I was given this invitation to be presented to an agent on the 2nd floor.
After I exited the elevator on the 2nd floor an agent spotted my invitation and escorted me to the entrance of the Flagship Lounge. Pax entering the lounge are welcomed with a glass of Louis Roederer champagne.
A very nice first impression.
An agent introduced herself and asked if I wanted a tour of the lounge. I politely declined and thanked her for the kind gesture. She then advised me to contact her if I needed anything else including a shower and wished me an enjoyable stay.
The lounge is divided into different sections and in the back there is a quiet area with sleeping chairs.
Self service liquor.
More champagne available.
Dining area with the exclusive Flagship First Dining room in the back reserved for F pax only.
In the back you will find a "made to order" omelette station.
Let's check the buffet selections.
Salads fruits tuna tataki and hearts of palm.
Arepas and quiches.
Thomas' favorite breakfast food - crispy bacon.
Fruits and salads.
Arugula salad with Parmesan shavings and smoked salmon accompanied by capers chopped eggs and pickled onions. I love smoked salmon!
Charcuterie and imported cheeses.
By 11:00A the breakfast transitioned to lunch.
Opera and Tres Leches cakes.
Just before leaving to the gate I asked for a shower at the desk and the attendant escorted me to one right away.
Boarding at the gate.
The FA at the door recognized me from a previous flight. Later during the flight there was another FA who also mentioned that I looked familiar.
I reserved a seat in the mini cabin in the forward section of the J cabin with only 8 seats.
My seat 4A
Menu bottle of water pillow blanket and headphones were already in the seat. However the amenity kit was missing.
I looked inside the pillow and it was stained. So much for cleaning.
I settled comfortably into my seat.
I asked one of crew about the missing kit and a FA handed me one before departure.
Contents of the kit.
Disappointed at the low quality of these kits. I believe these are the ones they use for Premium Econ on intl flights. I discovered later that these were the same kits given in F when I checked the cabin after arrival.
I had this menu on a previous trip. Back then the seafood dish was excellent. This time I will try the chicken stuffed with spinach and Gouda.
Service started with drinks and warm nuts. I was surprised that they are back.
A bit dry.
The bread was small cold and hard as a rock. A lethal weapon.
Later on FA's put out the snacks.
Lots of dessert leftover.
Before arrival a drink service was offered with chocolate chip cookies.
Landing in LA.
After we parked I went to the F cabin to take a look. One of the FA's who remembered me went to the F closet and gave me a set of pajamas. The flight apparently came from LHR and the cleaning crew failed to retrieve all the supplies. :P
This kind of makes up for the bad quality amenity kit.
========== Miami Intl (MIA) - ==========
========== American Airlines Admirals Club Gate D30 ==========
========== American Airlines - Airline ==========
========== Los Angeles Intl Arpt (LAX) - ==========
Summary:The Flagship Lounge is a great place to relax and spend some time before your flight. The food was very good with a varied selection to satisfy all tastes. I loved the attentiveness of the crew and the way that guests are welcomed with a glass of champagne.
Aboard the service was friendly and professional. However AA needs to be more consistent with its cleaning and provision of amenities. There is also room for improvement when it comes to catering.