You Trip Report

	DATE	FLIGHT NUMBER	SEAT	AIRCRAFT
29 Nov 15	CX 872	12D	777-300ER
CLASS	VIEWS	LANGUAGE	AUTHOR
Business Class	89989	English ,Spanish	jetsetpanda

Prologue:

Even though my flight was not scheduled to depart until 01:00A, I arrived at the airport by noon because one of the people in my party had a flight to Australia leaving in the afternoon and we all decided to go together after checking out of the hotel. This would give me the perfect excuse to do some lounge hopping and get well acquainted with HKG airport. I had the opportunity to visit the QF, KA, and CX (The Bridge & The Pier F) but will mainly elaborate on QF and CX The Pier.

The Pier is considered to be one of the best F lounges in the world. Upon entering you are welcomed into a calm oasis that feels private and exclusive. This is the way that a F lounge should be.

Entrance hall.

I wanted to take a shower and was immediately offered one.

Spacious and well appointed.

Time to go to the dining room for a nibble.

Bar.

Menu by Peninsula.

Black pepper seared tuna with white beans cucumber and spinach.

Barramundi fish with roasted pork mushrooms and bean curd sticks.

Chesnut mousse with caramel sauce.

Pantry.

Living room.

Bar.

The Retreat - nap rooms. Up to now everything about this lounge was perfect. However when it came to this area this is where I came across some issues. Let's start with the pros - there is about a dozen of these rooms that afford some much needed rest for tired passengers. My room had a view of the tarmac and there are sockets to plug in your electronics. In addition the mattress was firm and comfortable. The cons - I could feel a draft of air directly above me. This was very annoying and also there was a sign advising guests to limit the use of the room to 1.5 hrs. The last thing I want to do when I am resting is to count the minutes and worry about my check out time.

There was a designated entrance for F and J passengers inside the jetbridge and we entered through door 1L. The purser was positioned at the door welcoming passengers and when she saw us she called for 2 other FA's to come up front to assist.

La mini cabina de enfrente de la clase J.

La silla de J - el punto fuerte de CX.

Una vez en mi asiento la jefa de los sobrecargos y la supervisora de la cabina me dieron una bienvenida personal. He leído que CX es consistente con el reconocimiento de las Esmeraldas de Oneworld y mi experiencia lo confirma. Toalla caliente bebidas y amenity kit distribuidos.

Menu.

La comida de CX es un punto importante de discusión entre sus viajeros frecuentes y sus deficiencias se han discutido ampliamente. Como era de esperar mi servicio fue un poco del lado ligero especialmente en comparación con SQ la cual tiene un vuelo similar. El aperitivo de dips es quizás el aspecto más decepcionante de esta cena. Un amigo comentó que esta oferta puede ser culturalmente inapropiada y tiendo a estar de acuerdo con él especialmente para un operador asiático. Un aperitivo de proteínas sería más apropiado en mi opinión. Tal vez un timbal de camarones o mariscos?

El cocktail "Oriental Breeze" un especial de la casa.

Platos principales ofrecidos desde el carro. Tuve el pastel de carne.

Pastel de carne.

WC.

Tomé un descanso y me desperté 2-3 horas más tarde. Al rato visité el galley para un bocadillo.

Snacks.

Hamburguesa.

Delicioso y no sobrecocido.

Toalla caliente antes de comenzar el servicio de desayuno.

Atol chino y fideos de arroz.

QF Lounge.

Bar.

Buffet.

========== Hong Kong Intl (HKG) - ==========

Security/Immigration efficiency: 9/10

Access and parking: 10/10

Services and activities: 9/10

General cleanliness: 9/10

========== Cathay Pacific First Class - The Pier ==========

Staff Service: 9/10

Entertainment: 9/10

Business Center: /10

Food: 10/10

Lounge Design: 10/10

Spa and Bathroom: 10/10

Wifi: 10/10

========== Cathay Pacific - Airline ==========

Cabine comfort: 9/10

Crew: 10/10

Entertainment: 10/10

On-time performance: 10/10

Appetizer: 6/10

Starter: 6/10

Main Meal: 7/10

Main Meal-2: 0/10

Cheese: 0/10

Desserts: 8/10

Alcohols: 0/10

Mid-flight snack: 9/10

Breakfast or light meal before arrival: 7/10

========== San Francisco Intl Arpt (SFO) - ==========

Security/Immigration efficiency: 9/10

Access and parking: 9/10

Services and activities: 9/10

General cleanliness: 10/10

Summary:

A comfortable late night flight with light catering. The cost cutting is obvious given the quality of the supper courses, especially the appetizer and dessert. The snacks available after the meal service are adequate and the beef burger proved to be satisfying.

The seat is the best feature of flying CX in addition to the crew. Studio CX offers a great assortment of programs and there is something for everyone.

12 Comments

AntoinePil — Jun 23,2019

Thanks for this nice report! The lounge in HK is really great!
Reply

jetsetpanda — Jun 23,2019

They were definitely worth arriving at the airport early. Thanks Antoine.
Thomas — Jun 23,2019

Thanks Adan for the lovely TR. The Pier is a fantastic lounge, I remember spending countless hours on many visits on my way back to China. Impressive to get a rare meat for the burger :)

Reply

jetsetpanda — Jun 23,2019

You were lucky to have enjoyed it several times. Time really flies when you are there.

I was also surprised at the rare burger but did not complain. ;) Thanks for your comments.
Emile — Jun 23,2019

The lounge is impressive. Always good to have this kind of experience on the ground. In the air, I don't think it's over the top..
Thank you Adan.
Reply

jetsetpanda — Jun 23,2019

To me this is what a proper club should be like - exclusive, quiet, elegant and discreet. CX does lounges very well whether it is F or J. Thanks.
Casper — Jun 23,2019

Gracias Adan.
The lounge is great, even the QF one seems awesome. The flight itself is good even if I'm a little bit disappointed by the catering.
Casper
Reply

jetsetpanda — Jun 23,2019

Both lounges are worth spending time over. I must say that the QF one is more inclined to offer "healthier" food. Catering is not CX strong point but hopefully this will improve. Thanks Casper.
Vendredi13 — Jun 23,2019

Ouaaf Adan !

Nice lounge. The Day-Suites' clock is terrible. There are other ways to relax to wake-up guests^^
In flight, the main course seems light. But the snackburger, available upon request, looks excellent
This seat is beautiful. Do they still have advertisement on their FID ?

Thanks, JetSet' for this beautiful report !
Reply

jetsetpanda — Jun 23,2019

Woof Francis!

The suites were the only part of the experience that was not perfect. Maybe this is done on purpose to shorten the guest's stay in them. :P

This flight was designated as "supper" which means a lighter version than dinner. But if SQ can serve a full meal at about the same time I don't see why CX can't. The burger was fantastic and a nice surprise. Maybe they expect pax to fill up on the snacks. I'm not sure if they still have ads. It's been a long time since I flew CX.

Thanks for your visit.
Capoune — Jun 23,2019

Thank you Adan for this report!
The lounge is just amazone!!
A very good flight with a good catering in this nice cabin.
Thank you for sharing with us!
Reply

jetsetpanda — Jun 24,2019

The experience was amazing and when it comes to lounges I think CX is at the top of its game. There will be more F lounges to share in the future. ;) Thanks.